If you are eligible for staff travel concessions you canview the Former Staff Travel guidein the Frequently Asked Questions section of the Employee Self Service (ESS) websiteby typing Former Staff Travel guide in the search box. As much as wed love to help over the phone, you will find it easier to get in touch by dropping us a message. Loads become available 72hrs before the departure of the flight. BA has a dress code which is applied to rebate passengers. Contacting British Airways - by phone or otherwise. Find out what you need to travel with our step-by-step guide, from entry requirements to checking in online. Click to reveal Updated 22/09/2020 10.07 AM (BST). This will give you your flight status. If you are calling from outside the UK the telephone number is +44 (0)161 447 5665. There are plenty of ways to earn British Airways Avios. Contact British Airways Contact: 0344 493 0787 International Code: BA Departs From: Terminal 1 Recommended Services Filter. Please refer to the FAQ on my.baplc.com for further information. On Business is our loyalty programme for small to medium sized businesses. Lorem ipsum dolor sit amet consectetur adipisicing elit. The link to the web-site, which does show who is included in the Visa Waiver program, is: Download the StaffTraveler app to get accurate, reliable seat availability for British Airways flights. Sign up for a free account. The linesareopenbetween 0700-2000 hrs(UKlocal times) 7 days a week, with the exception of 25 December and 01 January. Should you need to contact one of our partner airlines please use the links below: American airlinesFinnairIberiaJapan AirlinesQatarChina Southern. Physical Address: 60 Liberation Road, Horizon Plaza,Woolworth Building, Airport Residential, Accra, Ghana. Business reporter British Airways has put thousands of its staff back on furlough because of delays to the restart of international travel. Please have your booking reference ready when you call. There isalso anemail addressFormer.Staff@ba.comforcomplex questions that cannot be resolved by calling the staff travel call centre and for general administration matters such as staff travel eligibility. AND You have checked in and have a standby boarding pass, AND You have had passport & visa checked where necessary, AND It is 60 minutes before the scheduled departure time of your flight. Request duplicate receipts, proof of travel and other insurance documents Passengers who are not allocated seats at the time of check-in should retain their bags and go the to Flight Management Desk. If you are calling from outside the UK the telephone number is +44 (0)161447 5665. If your attire is inappropriate for the cabin of eligibility, you will be seated in a lower cabin, or may be refused travel. Claim baggage-related expenses or compensation. AB2CD3. British Airways (BA) is the flag carrier airline of the United Kingdom. From this date support for former staff with staff travel concessions will be provided by the BA People Services and Staff Travel teams. Help and advice about lost and damaged baggage, 24 hours, 7 days a week: Eastern Standard Time (EST), Make a new booking or check prices for flights, holidays, hotels, car hire or upgrades, Enquire about changes to an existing flight booking, Enquire about an existing holiday, hotel or car hire booking, Enquire about refunds for flight bookings. When you fly on British Airways, you can earn and redeem AAdvantage miles, plus, enjoy the benefits of your AAdvantage status. Try Social Media "DM via Twitter." Therefore you and/or your eligible nominees who for any reason require a special diet, must provide your own food, in sufficient quantities to last for the duration of the flight. Flybe once provided more than half of UK domestic flights outside London. The official British Airways customer service number UK,+44-203-808-9137 (OTA) or +44 (0)203 250 0145 from abroad. Employees should dress in a smart casual style which may include smart, clean jeans and training shoes. 19,209 talking about this. Please ensure that your attire is appropriate for the cabin of eligibility. Address: Waterside, PO Box 365, Harmondsworth, Middx, UB7 0GB, BA Former Staff Liaison Council You'll see the most relevant contact details for you if you are logged in to ba.com. Our country's creativity, diversity, style, wit and warmth are the same special qualities that make us who we are. Flybe (pronounced / f l a b i /), styled as flybe, was a British airline based in Exeter, England.Until its sale to Connect Airways in 2019, it was the largest independent regional airline in Europe. Mariam Alqubaisi, Head of Sustainability & Business Excellence, Etihad Airways, said: "This flight has proved Book & Claim is the only . I have traveled on 200+ international flights and I got to say the British Airways is by far the worst airline I've ever traveled. Home If you are BA staff or former BA staff please log in to ESS and use Book Staff and Duty Travel / Manage Bookings to make your travel arrangements This page is for Other airline staff Spouse, partner and nominated relatives of BA staff travelling independently. We're sorry your travel experience with us didn't meet your expectations. Amenity bags will not be given to staff who travel in premium cabins. Please note that once you have made a listing on BA (see Flight Listing section above), you can go to ba.com and check the baggage allowance for your specific flight. Saying "thank you" to British Airways staff members, Vouchers for Future Travel - how to use / where is my voucher? If you need advice on travelling with a disability, making a new booking or getting a refund, you can speak to our Accessibility Team. To book a flight using Avios, you don't need to call us - our contact centres have the same availability information as shown online. free lookups / month. Where relevant you will see special offers and other local information appropriate to the country that you select as your home country. All other airports: If there is a desk signposted for standby travel, go to that desk. British Airways employs 26,533 employees. The airline is the second largest UK-based carrier, based on fleet size and passengers carried, behind easyJet.In January 2011 BA merged with Iberia, creating the International Airlines Group (IAG), a holding company registered in Madrid, Spain. This will give you your flight status. Passengers without bags should proceed to security. Our listing site is not currently able to process tickets that feature other airlines and routes that are not specific to BA. Children under 16 years cannot travel on a rebate ticket unless accompanied by an adult travelling on the same type of rebate ticket. Original review: Nov. 9, 2022. The kiosk will print a boarding pass, which will show your booking reference: this is key information, especially if you are not allocated a seat number by the kiosk. Had a great experience and want to thank someone for it? This button does not work with screen readers. This website might use cookies for ads, social media and analytic metrics. One medium bag, maximum dimensions 56 x 45x 25 cm (22 x 17.5 x 9.85 ins), maximum weight 23 kg/51 lbs (but you must be able to lift it into the overhead locker yourself). 080 numbers are free from landlines and mobiles., calls to 03 numbers cost no more than a national rate call to an 01 or 02 number and must count towards any inclusive minutes in the same way as 01 and 02 call. Over time different forms of staff travel were introduced; firm travel, 100% rebate, 80% rebate, often tied to seniority and or length of service yet 90% subload was by far the most frequently used. As a British Airways customer, Manage My Booking is a self-service online initiative designed to assist you by: Giving you reassurance about your booking by being able to view booking details 24 hours a day at any time up to when you travel for each flight. Please visit our Help centre for more support if you have a question about your booking or flight. Refreshed every minute. Queries regarding Hotline bookings should be emailed to the "Hotline Helpdesk" team, accessed via the 'Travel' section of the BA intranet or on the home page of the former staff intranet site. The kiosk will tell you what to do next, so please read the screen carefully. Address:Liaison Council, c/o BA Clubs, Regus 450, Bath Road, Longford, Middx,UB7 0EB, Retired Staff Association Questions submitted through this form cannot be answered, as StaffTraveler is not associated with British Airways. Have you already booked? If youd like to speak to us about a refund enquiry, to make changes to an existing booking or to discuss your Executive Club account, rather than call Customer Relations please contact Executive Club. Please have your booking reference ready when you call. All Inclusive Rates The rate quoted at point of booking is fully inclusive of all mandatory charges. No credit card required. How do I review and update my personal information? The majority of our calls are managed by British contact centres. It is headquartered in London, England, near its main hub at Heathrow Airport.. Please choose a country/region from the drop down menu below to find the contact details of our worldwide offices. Website: www.ba.com/heritage Performance & security by Cloudflare. The airport pair on your coupon must match the flight on which you wish to travel. If you don't have a BSAFE password, or have difficulties logging in, please contact the BA IT Service Centre on+44 020 8562 4000. Were keen to get to the bottom of your issues whatever they might be. Screen Reader users press Enter to select a Filter by category. Also, some countries require Advance Passenger Information (API), and BA requires that this must be provided before check-in, using the Manage My Booking section of ba.com. Email: ba.1.museum@ba.com If there is no signposted standby desk, go to the World Traveler or Euro Traveler desk. By using ba.com you agree to the use of cookies. Heathrow. Please note that with immediate effect, our listing website will collect the following data items for all travel to or from the USA before the listing is created: Gender, First name (as on passport), Last name (as on passport), Date of birth. Emails found on company website info@ba.com 50% Support 10 10 Emails found on 3rd party websites tim.price@britishairways.com 99% 0 0 Clear All. The British Airways management team includes Sean Doyle (CEO British Airways), Rebecca Napier (Executive Director Board of Directors), and Sohail Ali (GCC Steering Committee Member) . If you've already travelled with us, our Customer Relations team would love to hear directly about your recent experience if you have a complaint, comment or claim. If IT Support are unable to give you a password because your staff number is not in the system you should report this by email to the Staff Travel team at former.staff@ba.com quoting your staff number and service details, & they will check your eligibility. Get contact details including emails and phone numbers Phone number : 020 8562 4000 The free alternative or geographic telephone number to call British Airways (BA) (linked to the premium rate phone number 01614475665) is included on your calls if you ring from an inclusive landline call package and is also available when calling from abroad. Please visit our Help centre for more support if you have a question about your booking or flight. {{ userNotificationState.getAlertCount('bell') }}. Please note this number is only available when calling within the UK. Duty travel check-in Where kiosks don't exist check in at the counter for the class to which you are eligible, which will depend on whether you have JIDxxS1 - meaning business class, or YIDxxS1 - meaning economy. You'll need your staff number/user ID and a BSAFE password to log into this system. Important Information British Airways ID check Please note that your staff ID will be checked when you pick up the car. Staff Travel BA Touchdown Staff eligibility criteria If you are eligible for staff travel concessions you can view the Former Staff Travel guide in the Frequently Asked Questions section of the Employee Self Service ( ESS) website by typing 'Former Staff Travel guide' in the search box. Q13: As a former employee not eligible for staff travel concessions, can I book Hotline tickets ? At British Airways weve always taken data protection very seriously. Additional information about Heathrow Terminal 5 You must be through the ticket presentation point by 35 minutes before scheduled flight departure time. Select the 'Email Us' tab and choose 'Disability & Mobility Assistance' from the 'Topics' dropdown menu. Address: British Airways Plc ID Unit, Hanger 6 Gate 3, South Perimeter Road, Gatwick, RH6 0PQ, BA SpeedwingCentre By using ba.com you agree to the use of cookies. Fax: +233 (302) 823 233. How do I claim missing Avios or Tier Points on flights or other purchases? IT Department. When do my Avios expire? BA had begun to bring people back ahead of the. Travel links for non-BA staff > List for a BA flight > Add APIS and contact details How do I arrange to carry extra or overweight baggage? If you are sure your e-ticket is correct, and are still having problems, please advise your staff travel office. Please choose a country/region from the drop down menu below to find the contact details of our worldwide offices. Alternatively, passengers will be able to re-list themselves at one of the Employee Self Service (ESS) kiosks available by the Customer Service Desk adjacent to the terminal entrance door. Bookings made directly with British Airways If you need to cancel your booking, please log into Manage My Booking to see the options available to you. Your booking reference consists of a combination of 6 letters and numbers e.g. At British Airways, we take huge pride in our past - but we're looking to the future as an airline that loves embracing the best of modern Britain. Please also read our Privacy Policy under which, to the extent stated, you consent to the processing of your personal data. We want you to know you can trust us to respect your privacy and keep your personal information safe. You must check the screen in the office for further information. Collecting your car Please note that BA will not accept coupons for different airport pairs. This point is immediately before Security. Your allowance will be in accordance with the type of ticket you are using. Daily, 7am - 1am: Eastern Standard Time (EST), Monday - Friday, 7am - 3pmSaturday and Sunday, 7am - 3pm: Eastern Standard Time (EST). Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page.
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